Empower Your CX Agents with Real Time Virtual Assistance

Kore.ai AgentAssist improves agent service quality by providing the information they need, when they need it. 

Even your best call center reps need help sometimes. Every time a customer is put on hold while an agent searches for an answer, customer satisfaction decreases and the risk of churn increases.

Lengthy hand times, dropped calls and after call work due to the lack of VA assistance and automation are slowly, but surely, eating away at your call center performance and bottom line.

AgentAssist is an AI-first intelligent virtual assistant which helps improve agent service quality by providing relevant information, customer insights, suggestions and fulfillment workflows, at the time they're needed. 

To learn more, register for access to our AgentAssist video presentation and demo.