---
title: AI Chatbot Platform Case Studies of Retail Industry
image: https://info.kore.ai/hubfs/Content%20Assets%20(WP,%20Briefs,%20Guides,%20eBooks,%20etc)/Case%20Studies-2019/Images/Lighting2.jpg
---

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![Universal Bot](https://info.kore.ai/hs-fs/hubfs/Content%20Assets%20(WP,%20Briefs,%20Guides,%20eBooks,%20etc)/Case%20Studies-2019/Images/Lighting2.jpg?width=760&name=Lighting2.jpg)

# A leading lighting company simplifies multi-bot environment through Kore.ai’s Universal Bot

##### The organization wanted to simplify processes for its employees who were located in various continents and they inherited a diverse application landscape. This lead to productivity losses and cost escalations. They were looking for a provider with proven capability for providing a common interface for all bots.

Find out how Kore.ai helped enhance employee productivity and achieve a reduction in cost and time to market.

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