Kore.ai Training
Basic Training for XO 11
About this course:
Automation AI offers AI-powered sophisticated tools for creating Virtual Assistants that handle customer interactions through intelligent automation. Define specific use cases and utilize advanced Natural Language Processing (NLP) to handle complex interactions. Empower virtual assistants to handle interruptions and provide clarifications for more natural dialogues. The module also offers testing tools to ensure a smooth and reliable user experience by identifying and fixing issues before deployment.
Learning Objectives:
- Build Automation Usecases
- Leveraging GenAI & LLM to Build Fluid Conversations
- Train the NLP Engine
- Test your Automation
- Work with Digital & Voice Channels
- Deploy your App
- Analyze Performance
- Manage your App