CIO How-To Kit: Your Enterprise Guide to Bots
Access the complete CIO Toolkit for valuable resources to help you define, develop, and execute a chatbot strategy with quantifiable results for any industry or enterprise function.
Download our comprehensive CIO Toolkit to access the list of high value resources:
- Bots 101 Guide: Understand Everything Your Team Needs to Know about Bots - An overview of industry terminology, trends, and techniques to help decision-makers pave the way for their bot strategy.
- Executive Overview: Know What the Media and Analysts Are Saying About Bots - A compilation of industry insights for revenue growth and cost-savings potential across enterprises everywhere.
- White Paper: Read About the New Paradigm of ‘Conversational’ Commerce - A white paper describing how ‘conversational commerce’ can bridge the gaps between traditional customer experience shortcomings and what customers actually expect.
- Use Case Guide: See Real AI Bot Use Cases for Customers - A compilation guide that explains and shows real customer-facing bot use cases across multiple industries.
- Use Case Guide: See Real AI Bot Use Cases for Your Workforce - A compilation guide that explains and shows real employee-facing bot use cases for multiple functional areas and teams.
- Overview: The ROI Potential of Enterprise Bots - See how internal and customer-facing bots can reduce costs and drive revenue growth.
- Questionnaire: Define Possible Use Cases for Your Bot Strategy - A list of questions that will help you determine areas of opportunity or cost savings within your business and how you can measure the value of bots.
- Template: Get Stakeholder Buy-in with a Formal Plan - A presentation template to help you explain, champion and drive acceptance of your AI bots strategy with internal stakeholders.
- Questionnaire: Close the Loop: Definitions and Scoping - A list of technical questions and task definitions to prep for POC scoping and enterprise requirements.
- Tool: Perform Due Diligence and Evaluate Solutions - A tool to help you understand and get answers to critical factors to consider when evaluating the potential solutions for your organization.
- Solution Comparison: Compare Differing Approaches to Bots and AI - A comparison of Kore.ai’s complete approach to AI bots against other bot frameworks and approaches.
- Product Overview: Understand the Kore.ai Bots Platform - An overview document outlining the key capabilities of the Kore.ai Bots Platform.
- Product Overview: See the Existing Kore.ai Bots for Enterprise Systems - An introduction to the top 20 system-specific, NLP-enabled Kore.ai Bots, pre-designed to perform hundreds of tasks and built for easy extension and customization with the Kore Bots Platform.
- Product Overview: See the Out-of-the-Box Kore.ai Smart Bots Designed for a 60-Day Rollout - An introduction to the Kore.ai family of Smart Bots – solutions for different functions and industries – pre-designed to perform hundreds of tasks and built for easy extension and customization using the Kore.ai Bots Platform.
- Guide: Tune the Natural Language (NL) of Your Bots - An experience-based guide on how to tune the NL capabilities of your bots.
- Checklist: Test and Deploy - A standardized and proven methodology for testing and deploying bots flawlessly.
- Checklist: Drive Adoption Success - Best practices for what to consider throughout each phase of roll-out to keep constituents informed and involved.
Understanding bots means seeing the entire picture – what they can do, how they’re built, and the practical use cases from a direct-to-consumer and workforce perspective. With a full view, you can better visualize the unique revenue growth and cost reduction potential of bots, and determine the best course of action for your enterprise.