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Competitive Landscape: Conversational AI Platform Providers


Competitive Landscape: Conversational AI Platform Providers

Conversational AI has emerged as one of the top drivers for delivering an enhanced experience to customers, employees and agents.

However, picking the right conversational AI technology vendor has become critical because it can greatly impact an organization’s ability to achieve its digital transformation goals.

This report by Gartner offers a comprehensive view of the competitive landscape for conversational AI platform providers so you can understand how various vendors, including Kore.ai, differentiate themselves on scale, functionality and strategic vision to deliver continuous value to their customers.


Gartner, Competitive Landscape: Conversational AI Platform Providers, 4 June 2021, Arup Roy, Adrian Lee. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.