Kore.ai Training
Contact Center AI (For Agents)
About this course:
Agent AI leverages cutting-edge technology to equip agents with the knowledge and guidance they need to deliver outstanding customer service.
Learning Objectives:
- Explore the transformative capabilities of Agent AI
- Familiarize with Agent AI - Playbook
- Delve into real-time agent coaching by Agent AI
- Monitor Queues, Agents, Interactions, Service Level