World’s leading lighting company achieves digital transformation leveraging the power of conversational AI
The company was facing multipronged challenges: their employees and vendors had varied requirements that needed personalized attention. This lead to productivity losses and cost escalations as employees had to log into different bots environments to raise complaints. The organization wanted to simplify the process and provide a common interface and consistent experience across the employee and vendor base. They were looking for a provider with proven capability for providing a common interface for all bots.
Find out how Kore.ai Virtual Assistant Platform help this company solve their multipronged problems.