Multinational Brewery Major Automates Complex Support System with Kore.ai Virtual Assistant
Kore.ai team built an intelligent virtual assistant that recognizes, processes, and color-codes the emails. The client team leveraged the Kore.ai visual dialog builder to prototype and build dialogs around various queries such as booking slots, carrier asking for the delivery time, courier orders, or opening of slots, etc. The virtual assistant was deployed successfully on the cloud with all the required installation and configuration,
The virtual assistant deployed by the company now handles 80% of the tasks that were earlier processed by the TMS team.
Find out how they leveraged the Kore.ai virtual assistant platform to optimize their business.