A leading lighting company automates customer support using Virtual Assistant Platform

The company was facing installation challenges for their first-of-its-kind Internet of things (IoT)enabled lighting solutions. Many customers needed help in setting up the bridge, while few of them had problems in installing the lights as they lack technical competence or can’t follow the instruction manual. The company was looking for a vendor who could provide a one-stop solution for their internal as well as external customer needs.

Know more about how bot deployment helped them gain the edge.