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Kore.ai Named a Leader in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024

With top scores possible in 12 criteria, Kore.ai leads the way in the use of LLMs and GenAI for conversational AI

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Message from Our CEO

Amidst the hype surrounding AI, it’s really important to understand how this amazing technology, including generative AI, large language models and conversational AI, is helping shape customer experiences for enterprises. What are those real-world use cases that businesses can deploy effectively, safely and responsibly? And how to create sustainable long-term value through AI? 

I encourage contact center executives and customer service leaders to read this insightful report to gain a deeper understanding of possibilities of AI and how intelligent conversational experiences can deliver a new level of customer self-service, which was unheard of.

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“Kore.ai injects modern AI into many customer service use cases, making it a good fit for companies wanting AI capabilities across the contact center.”

 In this Report, you will:

Dive into this report to explore how you can successfully optimize your customer experiences with contact center AI automation.

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RAJ KONERU

CEO/FOUNDER

ACCESS COMPLIMENTARY REPORT

Trusted by Leaders
PostFinance
Yahoo
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CocaCola
AIRBUS
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ABInBeV
GoDaddy
Roche
ManPower-1
PNC
Cigna
350+ HAPPY CLIENTS WORLDWIDE

 The Forrester Wave™: Conversational AI For Customer Service, Q2 2024, Max Ball with Ian Jacobs, Sarah Morana, Shayna Neuburg

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