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Choose an Enterprise Conversational AI Platform That Works for Your Business Needs

You've identified the need for a conversational AI platform to improve employee and customer experiences for your business -- and now you're looking for a platform to suit your specific use case. Once you've selected a conversational AI platform and you begin to apply and scale -- design and technical decisions become harder and loaded with consequences.

This is why a comprehensive guide like the Gartner Magic Quadrant is useful early in the selection process. It essentially serves as a map to guide you to the solution that best matches your specific needs. This Gartner Magic Quadrant report will help you understand the enterprise conversational AI platform market by assessing providers on 14 different characteristics.

Kore.ai CEO, Raj Koneru explains the valuable insights you’ll gain from this report:

As customer and employee experiences have become pivotal for business growth, it’s never been more important for enterprises to invest in a proven AI technology platform. And that’s why we’re so honored to be named as a Leader in Gartner’s Enterprise Conversational AI Platforms Magic Quadrant 2022.

I invite you to read this report to obtain:

  • An understanding of the enterprise conversational AI platform market
  • A deeper explanation of what these platforms can accomplish for large enterprises – the ability to build virtual assistants easily, operationalizing them within business units and offering no-code tooling for non-developers and non-data scientists
  • An assessment of vendors and why Kore.ai is named a Leader

Take a look at this report to independently evaluate options and determine how Kore.ai can meet your customer and employee experience automation needs.

kore-ceo-raj-350x350 Raj Koneru, Founder & CEO Kore.ai


Gartner, Magic Quadrant for Enterprise Conversational AI Platforms, 24 January 2022, By Magnus Revang, Anthony Mullen, Bern Elliot.

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The Gartner document is available upon request from Kore.ai