World’s leading healthcare innovation company enhances user experience using the Kore.ai Virtual Assistant Platform

The healthcare company was facing multiple challenges in addressing queries made by customers and the agents. The company was looking for a virtual assistant platform that could build the bot which can improve agent productivity by assisting them to procure data from multiple discrete systems and reduce wastage of time and solve many other business problems.

Read more to know how Kore.ai's Virtual Assistant Platform helped the company optimize its processes.