Leveraging IVR & Conversational AI for a High-Performance Voice Assistant
Learn from PostFinance's Success Story
Dominic Spalinger
VoiceBot Product Owner, PostFinance
Discover how PostFinance, a leader in innovation, paired their IVR with Kore.ai’s platform to create a personalized, high-performance voice assistant. Join Dominic Spalinger, PostFinance's VoiceBot product owner, as he unveils the transformative process!
This webinar is best for:
Customer support, digital experience, innovation and transformation executives from businesses with high inbound support volumes.
Things you’ll learn:
Why is it imperative to add conversational intelligence to your IVR
What are the top three critical capabilities of a voice assistant
How can you select the right Conversational AI platform for your IVR
