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“I love DTMF and speech-enabled directed dialog!” said no customer ever. But there hasn’t been a great alternative. 

Until now. Leading contact centers are adding conversational AI to their support stack to intelligently automate calls and chats, purposefully deflect-to-digital, and augment agent performance, which improves CSAT and reduces cost. 

Kore has made it easy for contact centers to deliver conversational AI by providing SmartAssist, a cloud contact center as a service (CCaaS) which integrates with any IVR in under an hour, requires no coding, and automates calls with a simple SIP transfer.

This 15-minute demo will answer the following questions:

• What are the common contact center challenges and capabilities that solve them?
• How does conversational AI automate a support conversation? 
• How does SmartAssist make AI easy for a business person to use?
• What can a contact center do with SmartAssist?
• What customer insights does SmartAssist deliver through its dashboard?

“I love DTMF and speech-enabled directed dialog!” said no customer ever. But there hasn’t been a great alternative. 

Until now. Leading contact centers are adding conversational AI to their support stack to intelligently automate calls and chats, purposefully deflect-to-digital, and augment agent performance, which improves CSAT and reduces cost. 

Kore has made it easy for contact centers to deliver conversational AI by providing SmartAssist, a cloud contact center as a service (CCaaS) which integrates with any IVR in under an hour, requires no coding, and automates calls with a simple SIP transfer.

This 15-minute demo will answer the following questions:

• What are the common contact center challenges and capabilities that solve them?
• How does conversational AI automate a support conversation? 
• How does SmartAssist make AI easy for a business person to use?
• What can a contact center do with SmartAssist?
• What customer insights does SmartAssist deliver through its dashboard?