---
title: ICMI SmartAssist Demo
description: An AI-powered conversational IVR improves CSAT by personalizing self-service and letting customers do more. Learn how Kore's SmartAssist CCaaS product pairs with existing IVRs, intelligently automate calls and chats, and augments agent performance.
image: https://info.kore.ai/hubfs/SCES_Adam_Social-Post.jpg
---
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**TECH DEMO**
**Blissful Automated Support:
Adding Conversational AI to Your IVR to Automate Calls and Chats on the Cloud**
**TECH DEMO**
**Blissful Automated Support:
Adding Conversational AI to Your IVR to Automate Calls and Chats on the Cloud**
# Watch on demand
“I love DTMF and speech-enabled directed dialog!” said no customer ever. But there hasn’t been a great alternative.
Until now. Leading contact centers are adding conversational AI to their support stack to intelligently automate calls and chats, purposefully deflect-to-digital, and augment agent performance, which improves CSAT and reduces cost.
Kore has made it easy for contact centers to deliver conversational AI by providing SmartAssist, a cloud contact center as a service (CCaaS) which integrates with any IVR in under an hour, requires no coding, and automates calls with a simple SIP transfer.
This 15-minute demo will answer the following questions:
- What are the common contact center challenges and capabilities that solve them?
- How does conversational AI automate a support conversation?
- How does SmartAssist make AI easy for a business person to use?
- What can a contact center do with SmartAssist?
- What customer insights does SmartAssist deliver through its dashboard?
## Watch on demand
“I love DTMF and speech-enabled directed dialog!” said no customer ever. But there hasn’t been a great alternative.
Until now. Leading contact centers are adding conversational AI to their support stack to intelligently automate calls and chats, purposefully deflect-to-digital, and augment agent performance, which improves CSAT and reduces cost.
Kore has made it easy for contact centers to deliver conversational AI by providing SmartAssist, a cloud contact center as a service (CCaaS) which integrates with any IVR in under an hour, requires no coding, and automates calls with a simple SIP transfer.
This 15-minute demo will answer the following questions:
- What are the common contact center challenges and capabilities that solve them?
- How does conversational AI automate a support conversation?
- How does SmartAssist make AI easy for a business person to use?
- What can a contact center do with SmartAssist?
- What customer insights does SmartAssist deliver through its dashboard?
## Why Kore?
Interactions are the momentum of every business, and Kore makes it easy to automate them to increase the speed of your business.
### Simple Experience
##### Simple to create virtual assistants and simple for customers to engage through a single user experience for every communication channel
### Superior NLP
##### Understand and act on what people want through the most robust natural language processing (NLP) tech in the industry
### Single Platform
##### Rather than stitching together microservices from Big Tech players or integrating components, get every capability you need to automate interactions in a single no-code software platform
[](https://info.kore.ai/icmi-smartassist-demo#watch-on-demand)
[](https://info.kore.ai/icmi-smartassist-demo#register-today)
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