Kore.ai Analytics Guide

Make Smarter Decisions with Data-Driven Customer Insights

Intelligent Virtual Assistants (IVAs) built on the Kore.ai XO Platform can handle millions of conversations and transactions across industries and functions. Better understand your IVA performance and customer behavior at granular levels to make data-driven improvements. 

Access this guide to learn more about Kore.ai XO Platform Analytics. Topics include:

  • Why Analytics Matter
  • How to Leverage Data-Rich Dashboards and Metrics
  • How to Analyze Customer and IVA Data
  • How to Analyze Dashboards - with 7 Examples

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