Megatrends in Customer Technology: Expert Predictions for 2022 and Beyond
This glimpse into the future is always fun and fascinating. Watch our on-demand webinar, hosted by CRM Magazine to understand what AI-powered chatbot technology can do for your financial institution and how it can scale for instant ROI.Recently Kore.ai partnered with CRM Magazine to discuss Megatrends in Customer Technology: Expert Predictions for 2022 and Beyond. In this roundtable discussion, a panel of industry luminaries including Rob Kassel, Senior Vice President of Product Management at Kore.ai, shared their predictions on which technology trends will have the most significant impact on Customer Experience (or CX).
Some highlights from this roundtable discussion include: