Kore.ai Training
Whether you're new to AI or looking to brush up on your technical skills, learn how to easily create, develop, test, and launch intelligent virtual assistants with our Kore.ai Platform training.
Contact Center AI
(For Supervisors/Admins)
Jul 1st - Jul 2nd
5:30 PM - 8:30 PM IST
12:00 Noon- 3:00 PM UTC
8:00 AM - 11:00 AM EST
AI for Service
Contact Center AI (For Supervisors/Admins)
Learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.
RegisterQuality AI
(Basic)
Jul 21st, 2026
5:30 PM - 8:00 PM IST
12:00 Noon - 2:30 PM UTC
8:00 AM - 10:30 AM EST
AI for Service
Quality AI
Learn the fundamentals of Kore.ai's Quality AI module—the post-interaction intelligence layer of the AI for Service platform. This session covers automated evaluation scoring, conversation mining, coaching workflows, and how Quality AI enables 100% interaction coverage for contact centers.
NOTE: Completing the Contact center AI and Agent AI trainings is advised before taking the Quality AI session.
RegisterAgent AI
(Basic)
Jul 20th, 2026
5:30 PM - 8:00 PM IST
12:00 Noon- 2:30 PM UTC
8:00 AM - 10:30 AM EST
AI for Service
Agent AI
Get to know Agent AI: Use generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching.
RegisterCampaign Management
June 26th - June 27th
6:00 PM - 8:00 PM IST
12:30 Noon- 2:30 PM UTC
8:30 AM - 10:30 AM EST
XO 11
Campaign Management
Dive into XO11: Learn how to use the Campaigns module and simplify and enhance outbound efforts across voice and web channels.
Register