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Kore.ai Training

Whether you're new to AI or looking to brush up on your technical skills, learn how to easily create, develop, test, and launch intelligent virtual assistants with our Kore.ai Platform training.

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XO Automation
(Basic)

Aug 4th - Aug 5th

5:30 PM - 9:30 PM IST

12:00 Noon- 4:00 PM UTC

8:00 AM - 12:00 Noon EST

AI for Service

Automation AI (Basic)

Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.

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XO Automation
(Advanced)

Aug 6th - Aug 7th

5:30 PM - 9:30 PM IST

12:00 Noon- 4:00 PM UTC

8:00 AM - 12:00 Noon EST

AI for Service

Automation AI (Advanced)

Expand on XO 11: learn technical skills like building multilingual conversations, working with pre-built integrations, auto-generating conversation flows and more.

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Contact Center AI
(For Supervisors/Admins)

Aug 11th - Aug 12th

5:30 PM - 8:30 PM IST

12:00 Noon- 3:00 PM UTC

8:00 AM - 11:00 AM EST

AI for Service

Contact Center AI (For Supervisors/Admins)

Explore XO 11: learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.

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Search AI
(Basic)

Aug 5th - Aug 6th

5:30 PM - 8:30 PM IST

12:00 Noon- 3:00 PM UTC

8:00 AM - 11:00 AM EST

AI for Service

Search AI (Basic)

Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.

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AI Engineering
Tools

Aug 11th, 2025

5:30 PM - 7:30 PM IST

12:00 Noon - 2:00 PM UTC

8:00 AM - 10:00 AM EST

Agent Platform

AI Engineering Tools

This course will help you to understand the AI Engineering Tools supported in the Kore.ai Agent Platform.

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AI Engineering
Tools

Aug 25th, 2025

5:30 PM - 7:30 PM IST

12:00 Noon - 2:00 PM UTC

8:00 AM - 10:00 AM EST

Agent Platform

AI Engineering Tools

This course will help you to understand the AI Engineering Tools supported in the Kore.ai Agent Platform.

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XO Automation
(Basic)

Aug 20th - Aug 21st

7:00 AM - 11:00 AM IST

1:30 AM - 5:30 AM UTC

9:30 PM - 1:30 AM EST

AI for Service

Automation AI (Basic)

Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.

Register

Agent Assist
(Basic)

Aug 19th, 2025

5:30 PM - 8:00 PM IST

12:00 Noon - 2:30 PM UTC

8:00 AM - 10:30 AM EST

AI for Service

Agent Assist

Get to know Agent Assist: Use generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching.

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Contact Center AI
(for Agents)

Aug 18th, 2025

5:30 PM - 8:00 PM IST

12:00 Noon- 2:30 PM UTC

8:00 AM - 10:30 AM EST

AI for Service

Contact Center AI (for Agents)

Get to know Agent functionalities in CCAI: Learn what role an agent plays in a contact center and how best an agent can use the console in CCAI to handle the conversations productively.

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Search AI
(Advanced)

Aug 20th, 2025

5:30 PM - 8:30 PM IST

12:00 Noon - 3:00 PM UTC

8:00 AM - 11:00 AM EST

AI for Service

Search AI (Advanced)

This course provides a comprehensive understanding of Search AI's API functionalities and their practical application in optimizing enterprise search experiences.

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Building Agentic
Apps

Aug 12th, 2025

5:30 PM - 8:00 PM IST

12:00 Noon - 2:30 PM UTC

8:00 AM - 10:30 AM EST

Agent Platform

Building Agentic Apps

This course will help you get started with building multi-agent solutions with no-code tools and Agentic AI capabilities.

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Building Agentic
Apps

Aug 26th, 2025

5:30 PM - 8:00 PM IST

12:00 Noon - 2:30 PM UTC

8:00 AM - 10:30 AM EST

Agent Platform

Building Agentic Apps

This course will help you get started with building multi-agent solutions with no-code tools and Agentic AI capabilities.

Register