Kore.ai Training

AI for Service

Automation AI (Basic)

Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.

AI for Service

Automation AI (Advanced)

Learn technical skills like building multilingual conversations, working with pre-built integrations, auto-generating conversation flows and more.

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AI for Service

Contact Center AI (For Supervisors/Admins)

Explore XO 11: learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.

AI for Service

Search AI (Advanced)

This course provides a comprehensive understanding of Search AI's API functionalities and their practical application in optimizing enterprise search experiences.

Agent Platform

AI Engineering Tools

This course will help you to understand the AI Engineering Tools supported in the Kore.ai Agent Platform.

XO 11

Campaign Management

Dive into XO11: Learn how to use the Campaigns module and simplify and enhance outbound efforts across voice and web channels.

Agent Platform

Agent Platform (Agentic Apps)

This course will help you get started with building multi-agent solutions with no-code tools and Agentic AI capabilities.

AI for Service

Automation AI (Basic)

Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.

AI for Service

Contact Center AI (For Supervisors/Admins)

Explore XO 11: learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.

AI for Service

Search AI (Basic)

Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.

AI for Service

Agent Assist

Get to know Agent AI: Use generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching.

Agent Platform

AI Engineering Tools

This course will help you to understand the AI Engineering Tools supported in the Kore.ai Agent Platform.

Agent Platform

Agent Platform (Agentic Apps)

This course will help you get started with building multi-agent solutions with no-code tools and Agentic AI capabilities.

XO 11

Campaign Management

Dive into XO11: Learn how to use the Campaigns module and simplify and enhance outbound efforts across voice and web channels.