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Kore.ai Training

Whether you're new to AI or looking to brush up on your technical skills, learn how to easily create, develop, test, and launch intelligent virtual assistants with our Kore.ai Platform training.

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XO Automation
(Basic)

Jan 5th - Jan 6th

5:30 PM - 9:30 PM IST

12:00 Noon - 4:00 PM UTC

7:00 AM - 11:00 AM EST

AI for Service

XO Automation (Basic)

Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.

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Automation AI
(Advanced)

Jan 19th - Jan 20th

5:30 PM - 9:30 PM IST

12:00 Noon - 4:00 PM UTC

7:00 AM - 11:00 AM EST

AI for Service

Automation AI (Advanced)

Learn technical skills like building multilingual conversations, working with pre-built integrations, auto-generating conversation flows and more.

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Agent Assist
(Basic)

Jan 12th, 2026

5:30 PM - 8:00 PM IST

12:00 PM - 2:30 PM UTC

7:00 AM - 9:30 AM EST

AI for Service

Agent Assist

Get to know Agent AI: Use generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching.

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Search AI
(Advanced)

Jan 21st - Jan 22nd

5:30 PM - 7:30 PM IST

12:00 Noon - 2:00 PM UTC

7:00 AM - 9:00 AM EST

AI for Service

Search AI (Advanced)

This course provides a comprehensive understanding of Search AI's API functionalities and their practical application in optimizing enterprise search experiences.

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AI Engineering
Tools

Jan 21st, 2026

5:30 PM - 7:30 PM IST

12:00 Noon - 2:00 PM UTC

7:00 AM - 9:00 AM EST

Agent Platform

AI Engineering Tools

This course will help you to understand the AI Engineering Tools supported in the Kore.ai Agent Platform.

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Building Agentic
Apps

Jan 22nd, 2026

5:30 PM - 8:00 PM IST

12:00 Noon - 2:30 PM UTC

7:00 AM - 9:30 AM EST

Agent Platform

Building Agentic Apps

This course will help you get started with building multi-agent solutions with no-code tools and Agentic AI capabilities.

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XO Automation
(Basic)

Jan 20th - Jan 21st

5:30 PM - 9:30 PM IST

12:00 Noon - 4:00 PM UTC

7:00 AM - 11:00 AM EST

AI for Service

XO Automation (Basic)

Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.

Register

Contact Center AI
(For Supervisors/Admins)

Jan 7th - Jan 8th

5:30 PM - 8:30 PM IST

12:00 Noon- 3:00 PM UTC

7:00 AM - 10:00 AM EST

AI for Service

Contact Center AI (For Supervisors/Admins)

Learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.

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Search AI
(Basic)

Jan 6th - Jan 7th

5:30 PM - 8:30 PM IST

12:00 Noon - 3:00 PM UTC

7:00 AM - 10:00 AM EST

AI for Service

Search AI (Basic)

Learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.

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AI Engineering
Tools

Jan 7th, 2026

5:30 PM - 7:30 PM IST

12:00 Noon - 2:00 PM UTC

7:00 AM - 9:00 AM EST

Agent Platform

AI Engineering Tools

This course will help you to understand the AI Engineering Tools supported in the Kore.ai Agent Platform.

Register

Building Agentic
Apps

Jan 8th, 2026

5:30 PM - 8:00 PM IST

12:00 Noon - 2:30 PM UTC

7:00 AM - 9:30 AM EST

Agent Platform

Building Agentic Apps

This course will help you get started with building multi-agent solutions with no-code tools and Agentic AI capabilities.

Register