Kore.ai Training
Whether you're new to AI or looking to brush up on your technical skills, learn how to easily create, develop, test, and launch intelligent virtual assistants with our Kore.ai Platform training.
Automation AI
(Basic)
April 14th - April 15th
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
8:00 AM - 12:00 Noon
XO 11
Automation AI (Basic)
Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.
RegisterSearch AI
(Basic)
April 7th - April 8th
5:30 PM - 8:00 PM IST
12:30 PM - 3:30 PM UTC
8:00 AM - 10:30 AM EST
XO 11
Search AI (Basic)
Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.
RegisterAutomation AI
(Advanced)
April 1st - April 2nd
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
8:00 AM - 12:00 Noon EST
XO 11
Automation AI (Advanced)
Expand on XO 11: learn technical skills like building multilingual conversations, working with pre-built integrations, auto-generating conversation flows and more.
Register
Campaign Management
June 26th - June 27th
6:00 PM - 8:00 PM IST
12:30 Noon- 2:30 PM UTC
8:30 AM - 10:30 AM EST
XO 11
Campaign Management
Dive into XO11: Learn how to use the Campaigns module and simplify and enhance outbound efforts across voice and web channels.
RegisterContact Center AI
(for Agents)
April 7th, 2025
5:30 PM - 8:00 PM IST
12:30 Noon- 3:30 PM UTC
8:00 AM - 10:30 AM EST
XO 11
Contact Center AI (for Agents)
Get to know Agent functionalities in CCAI: Learn what role an agent plays in a contact center and how best an agent can use the console in CCAI to handle the conversations productively.
RegisterSearch AI
(Advanced)
April 16th, 2025
5:30 PM - 8:30 PM IST
12:30 Noon- 3:30 PM UTC
8:00 AM - 11:00 Noon EST
XO 11
Search AI (Advanced)
Expand on Search AI XO 11: You will learn how to effectively work with API-based connectors, permission management, response customization, and business rules to extract relevant information and deliver intelligent search outcomes.
RegisterAutomation AI
(Basic)
April 21st - April 22nd
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
8:00 AM - 12:00 Noon
XO 11
Automation AI (Basic)
Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.
RegisterSearch AI
(Basic)
April 29th - April 30th
5:30 PM - 8:00 PM IST
12:30 PM - 3:30 PM UTC
8:00 AM - 10:30 AM EST
XO 11
Search AI (Basic)
Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.
RegisterContact Center AI
(For Supervisors/Admins)
April 1st - April 2nd
5:30 PM - 8:30 PM IST
12:30 Noon- 3:30 PM UTC
8:00 AM - 11:00 AM EST
XO 11
Contact Center AI (For Supervisors/Admins)
Explore XO 11: learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.
RegisterAgent AI - XO 11
April 8th, 2025
5:30 PM - 8:00 PM IST
12:00 Noon- 2:30 PM UTC
7:30 AM - 10:00 AM EST
XO 11
Agent AI - XO 11
Get to know Agent AI: Use generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching.
Register