Kore.ai Training
Whether you're new to AI or looking to brush up on your technical skills, learn how to easily create, develop, test, and launch intelligent virtual assistants with our Kore.ai Platform training.
Automation AI
(Basic)
March 4th - March 5th
7:00 AM - 11:00 AM IST
1:30 AM - 5:30 AM UTC
8:30 PM - 12:30 AM EST
XO 11
Automation AI (Basic)
Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.
RegisterAutomation AI
(Advanced)
March 3rd - March 4th
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
8:00 AM - 12:00 Noon EST
XO 11
Automation AI (Advanced)
Expand on XO 11: learn technical skills like building multilingual conversations, working with pre-built integrations, auto-generating conversation flows and more.
Register
Contact Center AI
(for Agents)
March 17th, 2025
5:30 PM - 8:00 PM IST
12:30 PM - 3:30 PM UTC
8:00 AM - 10:30 AM EST
XO 11
Contact Center AI (for Agents)
Get to know Agent functionalities in CCAI: Learn what role an agent plays in a contact center and how best an agent can use the console in CCAI to handle the conversations productively.
RegisterAgent AI
XO 11
March 18th, 2025
5:30 PM - 8:00 PM IST
12:30 PM - 3:30 PM UTC
8:00 AM - 10:30 AM EST
XO 11
Agent AI (Basic)
Get to know Agent AI: Use generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching.
RegisterSearch AI
(Basic)
March 4th - March 5th
5:30 PM - 8:00 PM IST
12:30 PM - 3:30 PM UTC
8:00 AM - 10:30 AM EST
XO 11
Search AI (Basic)
Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.
RegisterCampaign Management
June 26th - June 27th
6:00 PM - 8:00 PM IST
12:30 Noon- 2:30 PM UTC
8:30 AM - 10:30 AM EST
XO 11
Campaign Management
Dive into XO11: Learn how to use the Campaigns module and simplify and enhance outbound efforts across voice and web channels.
RegisterAutomation AI
(Basic)
March 24th - March 25th
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
8:00 AM - 12:00 Noon
XO 11
Automation AI (Basic)
Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.
RegisterContact Center AI
(For Supervisors/Admins)
March 10th - March 11th
5:30 PM - 8:30 PM IST
12:30 PM - 3:30 PM UTC
8:00 AM - 11:00 AM EST
XO 11
Contact Center AI (For Supervisors/Admins)
Explore XO 11: learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.
RegisterAgent AI
XO 11
Feb 27th, 2025
5:30 PM - 8:00 PM IST
12:00 Noon - 2:30 PM UTC
7:30 AM - 10:00 AM EST
XO 11
Agent AI (Basic)
Get to know Agent AI: Use generative AI models to automate workflows, offer real-time advice, compose interaction summaries, provide dynamic playbooks for agent guidance, and offer live coaching.
RegisterSearch AI
(Basic)
March 25th - March 26th
5:30 PM - 8:00 PM IST
12:30 PM - 3:30 PM UTC
8:00 AM - 10:30 AM EST
XO 11
Search AI (Basic)
Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.
RegisterSearch AI
(Advanced)
March 12th - March 13th
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
8:00 AM - 12:00 Noon EST
XO 11
Search AI (Advanced)
This course provides a comprehensive understanding of Search AI's API functionalities and their practical application in optimizing enterprise search experiences.
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