Kore.ai Training
Whether you're new to AI or looking to brush up on your technical skills, learn how to easily create, develop, test, and launch intelligent virtual assistants with our Kore.ai Platform training.
Automation AI
(Basic)
Jan 6th - Jan 7th
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
7:00 AM - 11:00 AM EST
XO 10
Automation AI (Basic)
Discover XO 10: learn the fundamentals of how to build, debug, and publish AI-powered bots.
RegisterAutomation AI
(Basic)
Jan 28th - Jan 29th
7:00 AM - 11:00 AM IST
1:30 AM - 5:30 AM UTC
9:30 PM - 01:30 AM EST
XO 11
Automation AI (Basic)
Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.
RegisterAutomation AI
(Advanced)
Jan 20th - Jan 21st
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
7:00 AM - 11:00 AM EST
XO 11
Automation AI (Advanced)
Expand on XO 11: learn technical skills like building multilingual conversations, working with pre-built integrations, auto-generating conversation flows and more.
Register
Contact Center AI
(For Supervisors/Admins)
Jan 20th - Jan 21st
6:00 PM - 8:30 PM IST
12:30 Noon- 3:00 PM UTC
7:30 AM - 10:00 AM EST
XO 11
Contact Center AI (For Supervisors/Admins)
Explore XO 11: learn how to use Contact Center AI to streamline customer interactions, automate routine queries, and optimize operations.
RegisterSearch AI
(SearchAssist 2.0)
Jan 7th - Jan 8th
6:00 PM - 9:00 PM IST
12:30 Noon- 3:00 PM UTC
7:30 AM - 10:30 AM EST
SearchAssist 2.0
Search AI (SearchAssist 2.0)
Previously known as SearchAssist, learn how to setup conversational search that combines natural language understanding with intelligent virtual assistant actions.
RegisterCampaign Management
June 26th - June 27th
6:00 PM - 8:00 PM IST
12:30 Noon- 2:30 PM UTC
8:30 AM - 10:30 AM EST
XO 11
Campaign Management
Dive into XO11: Learn how to use the Campaigns module and simplify and enhance outbound efforts across voice and web channels.
RegisterAutomation AI
(Advanced)
Jan 16th - Jan 17th
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
7:00 AM - 11:00 AM EST
XO 10
Automation AI (Advanced)
Expand on XO 10: learn technical skills like bot configuration, working with smarts bots, BotKit SDK and agent transfer, and more.
Register
Automation AI
(Basic)
Jan 7th - Jan 8th
5:30 PM - 9:30 PM IST
12:00 Noon- 4:00 PM UTC
7:00 AM - 11:00 AM EST
XO 11
Automation AI (Basic)
Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.
RegisterContact Center AI
(for Supervisors/Admins)
Jan 16th - Jan 17th
6:00 PM - 8:30 PM IST
12:30 Noon- 3:00 PM UTC
7:30 AM - 10:00 AM EST
SmartAssist 3.1
Contact Center AI (SmartAssist 3.1)
Previously known as SmartAssist, you can train on how to setup inbound customer service via voice and digital channels on this older iteration.
RegisterContact Center AI
(for Agents)
Jan 22nd, 2024
6:00 PM - 8:30 PM IST
12:30 Noon- 3:00 PM UTC
7:30 AM - 10:00 AM EST
XO 11
Contact Center AI (for Agents)
Get to know Agent functionalities in CCAI: Learn what role an agent plays in a contact center and how best an agent can use the console in CCAI to handle the conversations productively.
RegisterSearch AI
(Basic)
Jan 20th - Jan 21st
6:00 PM - 8:30 PM IST
12:30 PM - 3:00 PM UTC
7:30 AM - 10:00 AM EST
XO 11
Search AI (Basic)
Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.
Register