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Kore.ai Training

Whether you're new to AI or looking to brush up on your technical skills, learn how to easily create, develop, test, and launch intelligent virtual assistants with our Kore.ai Platform training.

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Contact Center AI
(for Supervisors/Admins)

Oct 22nd - Oct 23rd

6:00 PM - 8:30 PM IST

12:30 Noon- 3:00 PM UTC

8:30 AM - 11:00 AM EST

SmartAssist 3.1

Contact Center AI (SmartAssist 3.1)

Previously known as SmartAssist, you can train on how to setup inbound customer service via voice and digital channels on this older iteration.

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Contact Center AI
(for Agents)

Oct 14th, 2024

6:00 PM - 8:30 PM IST

12:30 Noon- 3:00 PM UTC

8:30 AM - 11:00 AM EST

XO 11

Contact Center AI (for Agents)

Get to know Agent functionalities in CCAI: Learn what role an agent plays in a contact center and how best an agent can use the console in CCAI to handle the conversations productively.

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Search AI
(Basic)

Oct 16th - Oct 17th

6:00 PM - 8:30 PM IST

12:30 Noon- 3:00 PM UTC

8:30 AM - 11:00 AM EST

XO 11

Search AI (Basic)

Train on XO 11: learn how to setup our AI-powered conversational search tool, Search AI, to quickly and accurately retrieve information from vast datasets.

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Automation AI
(Basic)

Oct 22nd - Oct 23rd

5:30 PM - 9:30 PM IST

12:00 Noon- 4:00 PM UTC

8:00 AM - 12:00 Noon EST

XO 10

Automation AI (Basic)

Discover XO 10: learn the fundamentals of how to build, debug, and publish AI-powered bots.

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Automation AI
(Basic)

Oct 15th - Oct 16th

5:30 PM - 9:30 PM IST

12:00 Noon- 4:00 PM UTC

8:00 AM - 12:00 Noon EST

XO 11

Automation AI (Basic)

Get to know XO 11: Learn use case fundamentals and utilize advanced natural language processing (NLP) to handle complex interactions.

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