Kore.ai Training
Search AI
About this course:
Search AI offers AI-powered conversational search tools to quickly and accurately retrieve information from vast datasets and offer the most relevant piece of information to users. Add multiple data sources for building your answer index, including website crawlers, structured data, unstructured documents, catalogs, and knowledge bases. Enrich and enhance your content to meet the specific needs of your users in accordance with your business needs. By combining automation Use Cases and Answers, you can create an exceptional, seamless conversational experience for your users.
Learning Objectives:
- Identify the need for Search AI product and it's importance
- Differentiate between Search Results and Answer Results
- Get familiar with the process of sourcing the data and organizing it
- Get familiar with various answer configurations available