Don't Keep Customers Waiting
Kore.ai SmartAssist delivers a breakthrough customer experience with the ability to automate up to 80% of customer interactions.
Empower your customer service agents with the tools and software they need to provide phenomenal customer service. Access our demo to see how you can get started.
Access SmartAssist Presentation and Demo
Watch the Demo to See it in Action
Conversational AI has emerged as one of the top drivers for delivering an enhanced experience to customers, employees and agents.
Kore.ai SmartAssist is an end-to-end, AI-native contact center as a service (CCaaS). The enterprise-grade "no-code" platform is built from the ground up using Kore.ai's patented Natural Language Understanding (NLU) innovations.
Solutions developed on these innovations have helped customers automatically resolve their issues via voice or digital channels with containments rates reaching as high as 90%! This means 90% of customer issues can be resolved by a virtual assistant, without the need to talk to an agent.
SmartAssist accurately responds to the most sophisticated conversations across voice or digital channels, automatically escalating conversations to live call center agents with real time context assistance to move conversations forward and drive a delightful closure.
Learn more about Kore.ai SmartAssist by accessing the demo above.