Conversational AI 101

A recent study by technology research analysts at Gartner reveals that businesses are adopting Conversational AI solutions at a compound annual growth rate (CAGR) or 22%.

Conversational AI lets your customers and employees rapidly resolve complex issues and allows for self-service, enhancing customer relations and improving cost efficiency.

This paper will rapidly show you how to enable seamless conversations between humans and machines with Conversational AI. Topics include:  

  • What is Conversational AI?
  • How does it work and why do we need it?
  • What is the difference between basic chatbots and sophisticated intelligent virtual assistants?
  • The value Conversational AI brings to specific industries including banking, retail, healthcare, call centers and IT
  • Trends in Conversational AI

Free Download: Conversational AI 101

Trusted by customers globally

Recognized as a Leader in the Gartner MQ for Conversational AI platforms

Streamline customer and employee journeys with our industry-leading platform

Drive loyalty through exceptional experiences
Build once, deploy anywhere-svg-svg
Build once, deploy anywhere 
Take full control of VAs with flexible deployment options

Accelerate time to market

Build your first Virtual Assistant in minutes!

Use insights to enhance your business interactions

Elevate customer and employee experiences using conversational AI technology