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Kore.ai for Enterprise Retail

Boost customer satisfaction and empower employees with a ready-to-deploy virtual retail assistant for digital, voice, and in-store devices.

 

CX Use Cases

Always-On Digital Associate

Enlist a pre-built virtual assistant, available 24/7 to guide customers through their shopping journey.

SX Use Cases

Next-Gen Product Search with Generative AI

Deliver a truly guided shopping experience that utilizes generative AI to get customers to the products they need, faster. 

AX Use Cases

Enable Contact Center Agents with Contextual Info

Alleviate contact center strain through a self-service solution while also enabling your agents with our agent-focused virtual assistant. 

Results

Shopping with AI makes a difference 

Kore.ai's RetailAssist is driving real results. Check out the success other customers have seen from using our AI chatbots.

28%

Increase in

Conversion Rates

19%

Improvement to CSAT

25%

Increase in Average Order Value (AOV)

40%

Reduction in

Follow-up interactions

Talk to an Expert

Get your Digital Assistant today 

Our team is ready to get you started with your own AI powered solution. It's time to put AI to work for you. Contact us to get started.

Special Promo for 2025

Talk to our expert team and learn how you can get Unlimited Customer Sessions1 in your first year! That's unlimited search requests, unlimited support questions, unlimited personalized experiences.

Experience conversational search

Offer intelligent, contextual, and personalized search experience in every interaction across your web and mobile channels.

Experience conversational search

Through unified conversational search and chat interface.

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Request a Demo

Resources

Unlock the secrets to your e-commerce success 

Discover a wealth of knowledge through our comprehensive collection of resources. Get inspired and find the insights you need to drive success.

BlogRetail CX

How AI-Powered Digital Associates Transform the Shopping Experience, Drive Personalization, and Reduce Returns

As a retail store technology leader you must adapt to stay relevant with an increasingly tech-savvy consumer base. 

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BlogRetailVirtual Assistants

The Complete Guide on Conversational Commerce

Online Shopping has changed for good - first with the Internet, then mobile and now with the rise of virtual assistants. It’s difficult to imagine people thronging physical stores to compare prices and shop, when they can make all goods materialize at their doorstep just with a few clicks.

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WhitepaperRetailConvAI

Conversational AI Enhances Retail Customer Experience with Personalization
and Omnichannel Engagement 

Technology is transforming consumer preferences, and retailers need to keep pace with these changes by embracing new technologies with a customer-focused approach.

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BlogRetailCustomer Loyalty

How to Increase Retail Sales with Conversational AI for Better Customer Loyalty 

As a retailer, you're always thinking of ways to keep your customers coming back for more and how to provide them with a superior level of service - without increasing operational costs.

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Trusted by Leaders
PostFinance
Yahoo
CocaCola
AIRBUS
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Roche
PNC
Cigna
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Ready to get started?

Our education experts are ready to talk to you about your goals and objectives. Let us help you Put AI to Work for you today. 

  • Terms and conditions
  • 1 : Fair usage unlimited pricing option allows retailers to scale their AI chatbot solution without worrying about per-interaction costs. This flexible pricing model ensures that you can handle high volumes of interactions while keeping costs predictable, giving you the freedom to grow your business without breaking the budget.