Humanizing banking customer experience with Intelligent Virtual Assistant Video

Humanizing banking customer experience with Intelligent Virtual Assistant

"90% of interactions in banks will be automated by 2022 using virtual assistant" - Juniper Research

An intelligent virtual assistant can transform the retail banking process and enhance customer engagement and satisfaction by 3 times. It can assist customers to perform key banking activities such as bill payments, get transaction details, transfer funds, answer FAQs and many more.

Watch the Webinar to learn how companies are harnessing the power of's Intelligent Banking Virtual Assistant to deal with the challenges in retail banking.

The discussion will focus on:

  • Current Challenges in Banking
  • Conversational AI with Banking Assistant
  • Walkthrough the Bot Builder
  • Banking Virtual Assistant Use Cases
  • Benefits & Success Stories


Peter Berbee, Head of Product, Banking Virtual Assistant

Peter is a veteran in the Banking domain, has more than 20 years of experience in technology, automation and digital transformation with leading banks such as Citibank and Bank of America.



Himanshu Pitolwala, VP, Solutions Engineering

Himanshu leads the solutions team and has more than 15 years of banking experience in managing technical and delivery teams with JPMC and Citibank.

Himanshu Pitolwala

Watch the Latest Webinar: Budgeting and Strategizing for Enterprise Conversational AI