--- title: Use Banking Virtual Assistant to Personalize Customer Experiences and Resolve the Retail Banking Queries description: Contact us to know more about how Kore.ai Banking Virtual Assistant can simplify banking operations and increase customer engagement. image: https://info.kore.ai/hubfs/Updated_Why-banks-and-financial-service-industry-should-count-on-banking-virtual-assistants.jpg --- [![kore.ai_logo_200x50](https://info.kore.ai/hs-fs/hubfs/Kore.ai%20Portal/KORE.AI%20INFORMATION%20SHEET/Brand/kore.ai_logo_200x50.png?width=140&height=35&name=kore.ai_logo_200x50.png "kore.ai_logo_200x50")](https://kore.ai/) # **Conversational Banking for your Customers, Trained with 100+ most Common Banking Scenarios**   ### Get started today # **Personalized customer experiences and resolve the retail banking queries with Banking Virtual Assistant** [![Request-a-Free-Demo-Call-Deflection](https://info.kore.ai/hs-fs/hubfs/Request-a-Free-Demo-Call-Deflection.png?width=279&name=Request-a-Free-Demo-Call-Deflection.png)](https://info.kore.ai/personalized-customer-experiences-and-resolve-the-retail-banking-queries-with-banking-virtual-assistant#form2) ## Kore.ai Banking Virtual Assistant unleashes the power of conversational AI to provide superior banking experience ## Banking Virtual Assistant Transfigure the customer experience with the domain-trained, fully functional, and omnichannel Banking Virtual Assistant. ![Domain Trained](https://info.kore.ai/hubfs/Domain%20Trained.png "Domain Trained") ### Domain Trained The virtual assistant understands banking vocabulary and can help customers with more than 100+ banking scenarios. ![Scalable and Secure](https://info.kore.ai/hubfs/Scalable%20and%20Secure.png "Scalable and Secure") ### Fully Functional The solution is ready to use and offers workbench to customize as needed and easily integrates with enterprise systems. ![omnichannel-04](https://info.kore.ai/hubfs/omnichannel-04.png "omnichannel-04") ### Omnichannel Empowers customers to perform [seamless banking transactions](https://info.kore.ai/request-contact-clients-banking) across all the digital channels synchronously. ## Benefits of Banking Virtual Assistant ![contextual banking](https://info.kore.ai/hs-fs/hubfs/contextual%20banking.png?width=49&name=contextual%20banking.png) Contextual and proactive banking ![personalized offers to customers based](https://info.kore.ai/hs-fs/hubfs/personalized%20offers%20to%20customers%20based.png?width=49&name=personalized%20offers%20to%20customers%20based.png) Enhance loyalty with higher CSAT ![customer self-service](https://info.kore.ai/hs-fs/hubfs/customer%20self-service.png?width=49&name=customer%20self-service.png) Humanize banking experience ![247, automated support](https://info.kore.ai/hs-fs/hubfs/247,%20automated%20support.png?width=49&name=247,%20automated%20support.png) 24x7x365 customer self-service ![easy captures and review of customer](https://info.kore.ai/hs-fs/hubfs/easy%20captures%20and%20review%20of%20customer.png?width=49&name=easy%20captures%20and%20review%20of%20customer.png) Improve first call resolutions by 85% ![Provides notification and alerts as per customer](https://info.kore.ai/hs-fs/hubfs/Provides%20notification%20and%20alerts%20as%20per%20customer.png?width=49&name=Provides%20notification%20and%20alerts%20as%20per%20customer.png) 4X faster service at half the cost ## Connect with our banking experts to know more on how you can get benefited [![contact-cta-img](https://info.kore.ai/hs-fs/hubfs/contact-cta-img.png?width=180&name=contact-cta-img.png)](https://info.kore.ai/personalized-customer-experiences-and-resolve-the-retail-banking-queries-with-banking-virtual-assistant#form) ## Connect with our banking experts to know more on how you can get benefited [![contact-cta-img](https://info.kore.ai/hs-fs/hubfs/contact-cta-img.png?width=200&name=contact-cta-img.png)](https://info.kore.ai/personalized-customer-experiences-and-resolve-the-retail-banking-queries-with-banking-virtual-assistant#form2) ![JUNIPER-LOGO](https://info.kore.ai/hs-fs/hubfs/JUNIPER-LOGO.jpg?width=110&name=JUNIPER-LOGO.jpg) ***By 2022, 80% of common customer service inquiries will be deflected to virtual agents, reducing interaction costs by 70%.*** ## What Banking Virtual Assistant Can Do for You # 2.5X ## *Time to Market* ## Accelerate conversational AI investments ## 25% ## *Call Volume Reduction* ## Support team to focus on  high-value tasks ## 3X ## *Increase in Engagement* ## Drive natural language-driven customer experience ## **Banking Virtual Assistant Use Cases** ## Open an Account ## Apply for Loan ## Add Payee ## Transfer Money ## Check Balance ## Bill Pay ## Auto Loan Information ## Report Lost/Stolen Card ## Set Alerts ## Locate ATM ## Change Account Info ## Generate Reports ## Resources for you ### ![Riding the Digital Wave](https://info.kore.ai/hs-fs/hubfs/Riding%20the%20Digital%20Wave.jpg?width=400&name=Riding%20the%20Digital%20Wave.jpg)Riding the Digital Wave to Conversational Banking and Transforming Customer Service [![Download eBook](https://no-cache.hubspot.com/cta/default/3458671/58e6cf43-1cc1-415b-a268-8e915067928c.png)](https://cta-redirect.hubspot.com/cta/redirect/3458671/58e6cf43-1cc1-415b-a268-8e915067928c) ### ![A global bank enhances customer experience](https://info.kore.ai/hs-fs/hubfs/A%20global%20bank%20enhances%20customer%20experience.jpg?width=400&name=A%20global%20bank%20enhances%20customer%20experience.jpg) How the Financial Services Industry can adjust to the new normal with Conversational AI [![Watch Webinar](https://no-cache.hubspot.com/cta/default/3458671/7bd39cc0-10c7-4dc7-8a3f-64d3c119d2bc.png)](https://cta-redirect.hubspot.com/cta/redirect/3458671/7bd39cc0-10c7-4dc7-8a3f-64d3c119d2bc) ## About Kore.ai Kore.ai is a market-leading virtual assistant platform and solutions partner for the global 2000 companies. Kore.ai has repeatedly won global analyst acclaim and has been positioned as a Leader in Everest Group's ‘Intelligent Virtual Agents - Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020', Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, and IDC Innovators: Conversational AI Software Platforms 2018, among others. ![gartner-logo](https://info.kore.ai/hubfs/gartner-logo.jpg "gartner-logo") ![Forrester-logo](https://info.kore.ai/hubfs/Forrester-logo.jpg "Forrester-logo") ![frost-logo](https://info.kore.ai/hs-fs/hubfs/frost-logo.jpg?width=243&height=90&name=frost-logo.jpg "frost-logo") ![idc-logo](https://info.kore.ai/hubfs/idc-logo.png "idc-logo") ## **Learn how Kore.ai Banking Virtual Assistant can drive ROI, reduce expenses, and increase revenue** We would love to help you understand the features of Banking Virtual Assistant. Learn how we have helped some of the top banking organizations to increase their customer engagement by 3 times and reduce the support expenses by 25%. [![request-a-free-demo-cta-img](https://info.kore.ai/hs-fs/hubfs/request-a-free-demo-cta-img.png?width=249&name=request-a-free-demo-cta-img.png)](https://info.kore.ai/personalized-customer-experiences-and-resolve-the-retail-banking-queries-with-banking-virtual-assistant#form) ## **Learn how Kore.ai Banking Virtual Assistant can drive ROI, reduce expenses, and increase revenue** We would love to help you understand the features of Banking Virtual Assistant. Learn how we have helped some of the top banking organizations to increase their customer engagement by 3 times and reduce the support expenses by 25%. [![Request-a-Free-Demo-Call-Deflection](https://info.kore.ai/hs-fs/hubfs/Request-a-Free-Demo-Call-Deflection.png?width=279&name=Request-a-Free-Demo-Call-Deflection.png)](https://info.kore.ai/personalized-customer-experiences-and-resolve-the-retail-banking-queries-with-banking-virtual-assistant#form2) ### Get started today [![bootom-kore-logo-1](https://info.kore.ai/hs-fs/hubfs/bootom-kore-logo-1.png?width=117&name=bootom-kore-logo-1.png)](http://kore.ai/) © 2020 Kore.ai, Inc. – All trademarks are property of their respective owners. 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