---
title: State of AI in Business
description: "Here is \"AI in Business,\" a collection of articles written by industry experts discussing the mainstreaming of AI technology."
image: https://info.kore.ai/hubfs/The%20state%20of%20AI%20in%20Business_social%20post.jpg
---

# The state of AI in business

![logos](https://info.kore.ai/hubfs/logos.png "logos")

Enterprise interactions with artificial intelligence have grown over time. Showcasing this, here is "AI in Business," a collection of articles written by industry experts discussing the mainstreaming of AI technology. And we present you a candid discussion with CoE leaders from PNC and Signify on the benefits of Conversational AI.

### **AI in Business**

The Times, UK has recently published a supplement that examines the state of AI in business. It explores how AI has started making inroads in the enterprise and has shared some insightful trends.

- IDC analysts forecast worldwide spending on AI will double to $110 billion in 2024
- The best-performing companies automate the bottom 80% of the information pyramid
- 51% jump in demand for employee surveillance software during the pandemic

[![State of AI in business](https://info.kore.ai/hs-fs/hubfs/read-report-new-btn.png?width=156&name=read-report-new-btn.png)](https://info.kore.ai/hubfs/The%20state%20of%20AI%20in%20business%20Kore%201%20pager.pdf)

 

[![placeholder-new](https://info.kore.ai/hubfs/placeholder-new.png "placeholder-new")](https://info.kore.ai/hubfs/Content%20Assets/Syndicated/Kore-ai%20for%20business-2020.pdf#page=7?hsLang=en-us)

### **Why Conversational AI?**

As customer and employee experience are becoming a top priority for organizations, Conversational AI leads the front office automation of business interactions. Learn from automation CoE leaders from PNC and Signify as they discuss:

- What operational challenges drove them for Conversational AI solutions
- Their Build vs. Buy dilemma 
- How they identified KPIs and prioritized use cases

[![watch-webinar-btn](https://info.kore.ai/hs-fs/hubfs/watch-webinar-btn.png?width=188&name=watch-webinar-btn.png)](https://info.kore.ai/coe-leadership-insights-how-pnc-and-signify-win-at-customer-experience-with-conversational-ai)

### **Why Conversational AI?**

As customer and employee experience are becoming a top priority for organizations, Conversational AI leads the front office automation of business interactions. Learn from automation CoE leaders from PNC and Signify as they discuss:

- What operational challenges drove them for Conversational AI solutions
- Their Build vs. Buy dilemma 
- How they identified KPIs and prioritized use cases

[![watch-webinar-btn](https://info.kore.ai/hs-fs/hubfs/watch-webinar-btn.png?width=188&name=watch-webinar-btn.png)](https://info.kore.ai/coe-leadership-insights-how-pnc-and-signify-win-at-customer-experience-with-conversational-ai)

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