AI in Business
The Times, UK has recently published a supplement that examines the state of AI in business. It explores how AI has started making inroads in the enterprise and has shared some insightful trends.
- IDC analysts forecast worldwide spending on AI will double to $110 billion in 2024
- The best-performing companies automate the bottom 80% of the information pyramid
- 51% jump in demand for employee surveillance software during the pandemic
Why Conversational AI?
As customer and employee experience are becoming a top priority for organizations, Conversational AI leads the front office automation of business interactions. Learn from automation CoE leaders from PNC and Signify as they discuss:
- What operational challenges drove them for Conversational AI solutions
- Their Build vs. Buy dilemma
- How they identified KPIs and prioritized use cases
Why Conversational AI?
As customer and employee experience are becoming a top priority for organizations, Conversational AI leads the front office automation of business interactions. Learn from automation CoE leaders from PNC and Signify as they discuss:
- What operational challenges drove them for Conversational AI solutions
- Their Build vs. Buy dilemma
- How they identified KPIs and prioritized use cases