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Learn how to achieve blissful customer support

Support customers, augment agents and improve contact center agility with an AI-driven, automation-first cloud contact center that pairs with or replaces your IVR in minutes.

Request a free demo today

Benefits

Improve your customer experience

Conversational automation that answers every call and responds to every chat instantly, maintaining context across channels.

Improve operational performance

Create more support capacity with intelligent assistants, reduce operational costs. Make your IVR conversational.

Configure in less than 30 minutes.

SmartAssist comes with a built-in IVR that can be live in the time it takes to deliver a pizza.

What SmartAssist can help you achieve

30%

Increase in full voice/text automation

50%

Improvement in first call resolution

30-40%

Deflection to digital channels, reducing operational costs

Your search for an omnichannel contact center solution ends here.

Get started today.

What makes SmartAssist Different?

Superior dialog management, sophisticated conversations

Multi-engine NLP capabilities provide superior intent and entity recognition, complex call handling, and context management while AI transparency explains call journey insights including call categorization, drop-offs, and containment.

No-code, end-to-end omnichannel automation solution

SmartAssist is a telephony platform solution with native IVR, ASR, TTS, voice, and digital channels pre-integrated in a solution that business people can provision and maintain.

No-code, end-to-end omnichannel automation solution

SmartAssist is a telephony platform solution with native IVR, ASR, TTS, voice, and digital channels pre-integrated in a solution that business people can provision and maintain.