Enterprise Virtual Assistant Case Studies

Virtual assistants - automated conversation systems - have become extremely sophisticated. It has become necessary for businesses to resolve the customers queries and ensure consumer loyalty, with an eye on brand establishment and retention. The customer service industry has been revolutionized over the past decade, owing to Virtual Assistants. 

Companies realized that advances in automation, artificial intelligence (AI), and natural language processing (NLP) make it possible to design cost-efficient digital experiences. At Kore.ai, we have supported Fortune 500 companies from across industries, such as - banking, insurance, healthcare, retail and telecoms, to deliver Conversational AI in order to improve customer and employee experience. 

If you’re an executive making that decision right now, you may feel overwhelmed between the AI hype, and the fear that chatbots might not treat your customers well. To help you see if there are opportunities for your organization to use virtual assistants, take a look at the case studies of companies who used them successfully. We’ll highlight what they did,  how they did it and what they achieved. 

Download the case studies and learn how Kore’s low-code/no-code platform delivers intelligent virtual assistants that enrich customers, employee and agent experience.