Criteria for Evaluating Enterprise Virtual Assistant Solutions
Conversational AI is becoming increasingly important and communication with the customer is rapidly shifting towards intelligent voice/text assistants. Business leaders and product managers are taking clues from digital disruption and investing heavily to deploy AI-powered conversational bots, voice search, and VPA applications. These enterprises are embracing AI to lower operating costs and reduce consumer friction to make purchases. On the other hand, these conversational platforms leverage natural language interfaces and cutting-edge innovations in many ways. As rapid automation via AI continues, conversational platforms are developing huge potential for addressing enterprise user needs.
If you are on the lookout to grow your brand or product and meet the expectations of your customers, read our focused whitepapers to gain insights on increasing enterprise adoption of chatbots and how you can leverage that for your business. Take a look at how Kore.ai provides a modern employee experience to Fortune 500 companies from across industries such as - banking, insurance, healthcare, retail, telecom, etc. by personalizing conversations and providing self-serve automation. To know more about conversational AI, ask for a demo.